In IFS Cloud 25R1, during goods arrival on Procurement → Receipt → Receipt, users need to store photos of damaged goods. The Receipt screen shows Attachments, but Media is not available there. How can photos of damaged goods be attached at receipt?
Technical details
Product: IFS Cloud 25R1. Path: Procurement → Receipt → Receipt. UI: Attachments present; Media not shown. Suggested setup: Solution Manager → Media object connection for Receipt (edit/add Media option).
Any attachments are visible to signed-in members.
1 answer
0
✓ Accepted answer
A suggested cause is that the Media object connection for Receipt is not defined. In Solution Manager, edit or add the Media option for the Receipt object connection so Media becomes visible on the Receipt screen for upload.
Confirmed vs suggestion: this is a community workaround suggestion. The original asker thanked the reply and marked the thread solved, but did not explicitly confirm that enabling the Media object connection fixed the screen.
Prerequisites and limitations
Requires access to Solution Manager to define or enable the Media object connection. Applies when Media is missing from Receipt despite Attachments being available. Fix is a configuration suggestion; end-to-end confirmation on 25R1 was not explicitly documented beyond the asker's thanks.